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SmarTrack S5+ iMOB

Name: Infiniti Tracking
Address: 272 Bath Street, Glasgow, G2 4JR, United Kingdom
Telephone: 0330 043 3993

£489.00 ~~£699.00~~Includes UK-wide installation

Insurance approved – Thatcham category S5
2x Bluetooth Driver Detection cards & charger included.
Remote immobilisation with No Tag, No Start technology.
Suitable for most vehicle types, including hybrid and electric vehicles.
Free Smartphone app & Faraday pouch!
Lifetime subscription option
Transferable to your next vehicle

Need assistance? Call our team on 0330 043 3993

Description

The Brand New, No Tag, No Start, Ultimate Security System.

SmarTrack S5+ iMOB is the brand new No Tag, No Start, Thatcham-approved tracking device with the added benefit of immobilisation. As vehicle theft continues to rise throughout the UK, choose to secure your vehicle with a SmarTrack S5+ iMOB. The SmarTrack S5+ Imob offers the ultimate protection against key cloning, key theft and relay attack theft methods.

Prior to the vehicle’s engine engaging, the SmarTrack S5+ iMOB automatically scans to verify that the supplied, innovative, Bluetooth Driver Detection cards are present within the vehicle. Without the presence of these next generation cards, the vehicle will remain immobilised, preventing the vehicle from being driven by any unauthorised personnel.

In an industry first, the SmarTrack S5+ iMOB system has been developed for use with most vehicle types, including some Hybrid and Electric vehicles, making SmarTrack a system built for a future of alternatively powered vehicles.

Key Features:

Suitable For All Vehicle Types Including Electric/ Hybrid Via Unique CAN Technology Relay

Automatic Immobilisation Where Driver Detection Not Present
System Override Via Secure IOS/Android App- Including Valet/Service Modes
24/7 Monitoring Service Provided By Global Telemetrics
Thatcham Approved S5+ Accredited Tracking Unit
GTE Track App For Monitoring Vehicle Location, Trip History, Geo Fences & Push Notification Alerts
FREE Faraday Pouch included
Nationwide Installation
Thatcham Approved Installers
European Coverage
2x Rechargeable, Bluetooth Driver Detection Cards & Charger Included
Battery Backup
Low Battery Alerts
Motion Alerts
Battery Disconnect Alerts
GPS/GLONASS, GPRS, GSM tracking technology
Transferable
3 Years Device Warranty

Frequently Asked Questions:

What happens if my battery runs flat on the driver detection cards?

The S5+ iMOB comes with two Driver Detection cards and a USB charging cable. Should the battery in either of the cards deplete, simply plug into a USB using the charging cable provided and wait 30 minutes for a full charge, or until the LED light turns green. You will also be given access to a mobile app which will enable you to control the immobilisation aspect of the device without the need for your Driver Detection card.

What If I Lose My Cards Or They Are Stolen?

In the event that you lose either of your supplied Bluetooth Driver Detection cards, please contact Global Telemetrics on 0800 279 6401 who will gladly provide you with a replacement. The lost card will be remotely deactivated to prevent foul play. You will be given access to a mobile tracking app which can be used to disarm your vehicle in the interim period before your new cards are delivered to you. If your cards and subsequently your vehicle is stolen, please contact the Police to obtain a crime reference number before reporting to Global Telemetrics on 0800 279 6401 option 1 to begin the stolen vehicle recovery liaison process.

Is there an ongoing cost?

A subscription is required in order to maintain activation of the tracking device. Global Telemetrics offer multiple, flexible subscription options including monthly, annually and Duration of Ownership subscriptions. To view all available options, please see the “subscription” tab within our product description.

Can the product be transferred to a new vehicle?

Yes, this can be arranged. Please contact us for more information and a quotation.

Is there any warranty included?

The device has a 3 year manufacturer warranty included with your purchase- this can be extended up to 12 years.

Can this be installed to vehicle types such as classic cars or Hybrid/Electric vehicles?

Yes, using industry leading technology we are able to offer the SmarTrack S5+ iMOB system for most vehicle types.

Will the product void my vehicle manufacturer warranty?

We are not aware of any instances where a vehicle warranty has been voided due to the presence of a SmarTrack S5+ iMOB, however, due to the complex variations in vehicle warranties, it is always advisable to speak with the manufacturer for confirmation.

What do I do when my vehicle goes in for servicing?

Putting the device into “Service Mode” is quick and easy to do via the mobile app. Simply activate Service Mode to enable the vehicle to be driven without the presence of your Driver Detection card, then deactivate Service Mode once the vehicle is back in your possession. The Global Telemetrics support team is available 24/7 should you require any assistance.

What will happen if I disconnect or change the vehicle battery?

A disconnected battery will not affect the immobilisation aspect of the S5+ iMOB device, however, you will receive a telephone call from the Global Telemetrics Secure Control Centre and push notifications to the mobile app to ensure the vehicle is safe.

How close does the card need to be to the vehicle in order to start?

The distance for which the Driver Detection card will need to be from the vehicle in order for the vehicle to start will vary depending on the vehicle type and the installation location of the device within the vehicle. However, the card is required to be within the vehicle, or just outside, and therefore it is unlikely that a vehicle will start having picked up a signal from a card not stored within the vehicle.

How long will the installation take?

The time taken to install a S5+ iMOB system can vary depending upon the vehicle type, age and make and model. On average, please allow 2.5 hours for installation to be completed.

What if someone borrows my car?

As well as innovative Driver Detection cards, the S5+ iMOB system also gives you access to a dedicated mobile app. Through the mobile app you can disable the immobilisation aspect, enabling you to lend the car to another driver without having to supply the Driver Detection cards.

Please note: We don’t install immobilisation on electric or hybrid vehicles

How It Works

Subscription & Installation Details

Subscription:

Direct Debit Monthly Payment:	£17.49
1 year:	£199
2 years:	£329
3 years:	£429
Lifetime of vehicle ownership subscription:	£749

Subscription payments are made directly to SmarTrack on completion of installation.

Installation process:

Once your order has been placed, our friendly team will contact you within 24 hours (Monday – Friday) to arrange your installation. Our Thatcham accredited engineer can visit your home or work address at a time that suits you.

The device will be dispatched by next working day delivery service or in some cases the engineer will bring it with him.

We aim to have your device installed within 2-5 working days.

UK-wide Installation

Free, convenient installation service at your home, office or even the dealership.
Fast and efficient – we aim to have your installation completed within 2-5 working days.
Our UK-wide team of expert engineers are Thatcham accredited and fully insured so you can be sure your vehicle is in safe hands.

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FAQs

When can you fit my tracker?

We will contact you within 24 hours of receiving your order (Mon-Fri) to arrange a fitting appointment and we aim to have your tracker installed within 2-5 working days. This may be longer during busy periods or if you live in a hard to reach location. Please note: we cannot confirm a fitting date until we receive your confirmed order. We always try our best to accommodate your requirements. In the unlikely event we are unable to carry out your install within a reasonable timeframe, you’re welcome to a full refund.

What’s the difference between an S5 and S7 tracker?

S5 is the highest Thatcham category and features ADR (Automatic Driver Recognition). The authorised driver is required to carry a tag, card or smartphone (with an encrypted app installed) to identify the driver. S7 trackers are the lower category of the two and don’t have this feature. An S5 tracker will alert you in more theft scenarios than an S7 tracker would. Driver recognition aside, S5 and S7 systems otherwise have the same basic features, such as 24/7 control room monitoring, internal backup battery and protection against the vehicle being towed or lifted away. All of our S5 and S7 trackers (with exception of the Tracker Monitor and Tracker Retrieve) also come with a dedicated smartphone app, which allows you to see the vehicle’s location among many other useful features.

What is an S5+ Tracker?

Unlike categories S5 and S7, S5+ is NOT a Thatcham category. It’s a name used in the trade for a S5 tracker which also has the addition of remote immobilisation. Remote immobilisation allows the staff at the 24/7 control centre to immobilise the vehicle in a theft situation. Immobilisation is not part of the Thatcham criteria so it’s unlikely to be an insurance requirement, but it’s a useful tool in the fight against vehicle theft. Some of our S5+ trackers allow the customer to remotely immobilise the vehicle from a smartphone app. Other S5+ systems include “no tag, no start” technology, preventing the vehicle from being driven if the ADR (automatic driver recognition) tag is not within the proximity of the vehicle.

Who are Thatcham?

Thatcham are the only “not for profit” insurer funded research centre in the UK and have been at the forefront of vehicle security since the 90s. Thatcham created the S5 and S7 certification for vehicle tracking systems, which verifies the functionality, design and performance of the products. Thatcham are NOT a brand of tracker, they are more like a governing body.

Which tracker should I choose?

Please see our helpful "Tracker Selector" tool to help you choose. If you’re still unsure, feel free to call us, drop us an email or use the chat feature on our homepage.

Do I need to pay a subscription fee?

All of our trackers require you to pay a subscription fee. Depending on which tracker you choose, your subscription fee is either collected by us at checkout, or paid directly to the tracking manufacturer after installation. The tracker will not operate without a subscription (think of it like buying a mobile phone without a contract). Your subscription fee covers things like the 24/7/365 staffed control-room monitoring (if your product is insurance approved), data charges to allow the tracker to communicate on the GSM network, ongoing technical support and the administration of your tracking account.

Will I get an insurance certificate?

If you’ve purchased an insurance-approved product, yes. Once your installation has been completed and your subscription fee has been paid, you will be issued with a certificate of installation which you can give to your insurer. Depending on your product, the certificate can either be accessed straight away via your online portal or it will be emailed to you by the tracking manufacturer within 48 hours.

Can you install the tracker at my address?

Yes, we come to you. We provide a fully mobile service and will visit your home or work address at a time convenient to you.

Can you install the tracker at the dealership before I collect the vehicle?

Yes, we regularly visit car and motorhome dealerships throughout the UK to install our tracking products. All you need to do is get the dealership’s permission and let them know when to expect us.

How long does the installation take?

The installation process usually takes 1-2 hours.

Does your free installation service cover the whole of the UK?

Our free installation service covers 99% of the UK mainland. However, we may not be able to cover some remote locations (such as parts of the Scottish highlands). Installation lead times may vary depending on your location too. If you live in a remote/rural location, feel free to contact us before placing your order.

Will fitting a tracker void my warranty?

To date, we have had zero instances of a customer’s warranty being affected after one of our installations. We use only Thatcham approved installation procedures and connection methods. However, due to the complex variations in manufacturer’s warranties, it is your responsibility to check that having a specific product installed to your vehicle does not affect your vehicle’s warranty agreement.

What does tracker fitting involve?

The tracker will be covertly installed in a hidden location within the vehicle. Our Thatcham approved engineer will decide on the most suitable location within your particular vehicle. The tracker will usually be connected to the vehicle electrical system using industry standard connection methods and all wiring will be concealed. The tracker will then be fully tested and activated by the engineer.

Will the tracker drain my battery?

The current drain on our trackers when the vehicle is parked is minimal (milliamps). This level of current drain is negligible and will not affect the vehicle’s electronics or your ability to start the engine.

What happens if my vehicle is stolen?

Depending on your tracker model and the theft method used, you may receive a phone call or alert from the trained staff at the 24/7 control centre within a few seconds of your car being stolen. In some other scenarios you would report the vehicle stolen using the number provided to you in your welcome pack. Once the vehicle is confirmed to be stolen, expert staff liaise with police to recover the vehicle.

Could the thieves not just rip the tracker out?

Our trackers are covertly installed by our expert engineers and have around a 96% recovery rate (according to one of our brand partners). It’s not impossible for a thief to find a tracker, but it’s quite rare.

Do I need immobilisation with my tracker? How does it work?

Since 2019, immobilisation is no longer part of the Thatcham criteria when it comes to trackers. So it’s likely that you don’t need a tracking system with immobilisation to meet your insurance requirements. However if you want extra peace of mind, you may wish to consider immobilisation. With our S5 trackers with immobilisation (sometimes referred to as S5+ trackers), the vehicle can be immobilised remotely by the staff at the 24/7/365 control centre in the event of a theft. Some of our systems also allow the customer to remotely immobilise the vehicle from a smartphone app. Other systems include “no tag, no start” technology, preventing the vehicle from being started if the ADR (automatic driver recognition) tag is not within the proximity of the vehicle. We don’t install immobilisation to hybrid or electric vehicles.

Will my tracker work abroad?

All of our S5 and S7 trackers provide European coverage as standard and often global coverage. If you need more information on exactly which countries your chosen tracker operates in, we recommend contacting the tracker manufacturer directly for confirmation.

Do your trackers work on electric and hybrid vehicles?

Our full range of S5 and S7 tracking systems are compatible with with electric and hybrid vehicles, with the exception of our trackers which feature the immobilisation feature (S5+). We don’t install immobilisation to hybrid or electric vehicles.

Can I transfer my tracker when I buy a new vehicle?

All of our trackers, with exception of the “Tracker” brand, can be transferred between vehicles. This is a chargeable service and you can contact us for a quote.